Northern Contact Centre Awards 2026

The Northern Contact Centre Awards is one of the highlights of the contact centre industry’s calendar, recognising the people, teams and organisations making an exceptional contribution across the North of England.

For the 2026 awards, Candid Creative Studio was tasked with developing a distinctive visual identity and bringing it to life across an extensive range of digital, printed and event materials. The aim was to create a cohesive, contemporary look that captured the excitement and prestige of the occasion, while giving the awards a recognisable presence throughout the campaign and on the night itself.

A bold identity with a sense of occasion

At the heart of the creative direction was a vibrant visual language built around rich, dark backgrounds, dynamic ribbons of red and purple light, and warm, celebratory highlights. The result was an identity that felt energetic and contemporary, with just the right amount of glamour.

Strong typography, carefully considered layouts and a consistent graphic style ensured the identity could work equally well on a social media announcement, a printed awards programme or a large-scale event screen.

From first announcement to final applause

Our involvement extended across the entire awards campaign, creating a joined-up experience from the initial promotional activity through to the ceremony itself.

We developed a comprehensive suite of marketing graphics and social media assets, supporting key milestones including entries, shortlists, event promotion and the all-important winners’ announcements.

Alongside the digital campaign, we designed a range of printed materials, including the official awards programme, bringing together event information, award categories, sponsors and supporting content in a polished publication.

The creative identity also carried through to the physical event, with branded presentation materials, screen graphics and supporting artwork helping to create a consistent visual experience throughout the evening.

We even brought the design thinking to the awards themselves, developing the trophy designs to complement the wider identity and give winners something special to take home.

One identity, countless applications

The strength of the project lay in creating a visual system that could adapt to many different formats without losing its character.

From the smallest social media graphic to the most prominent elements of the awards ceremony, every piece was designed to feel part of the same celebration. This consistency helped build anticipation in the lead-up to the event and gave the Northern Contact Centre Awards a confident, professional and memorable presence.

For Candid, it was a project that brought together everything we enjoy about design: creative thinking, attention to detail and the opportunity to see a visual identity come to life across print, digital and a live event.

A complete creative package, designed to celebrate the people who make the industry shine.