Transforming a Victorian coach house into a thriving creative workspace in the heart of Penarth.
Client
Sector
Year
Platform
Status
Website design
Information architecture
Content and navigation structured to help visitors find and explore with ease.
Responsive design
A seamless experience across desktop, tablet and mobile devices.
Built using Wordpress
A flexible CMS built for easy content updates.
The challenge
The previous website contained useful information but lacked the clarity, structure and visual impact needed to convert visitors into enquiries.
The new website needed to:
- Present studio and desk availability clearly
- Showcase the quality of the spaces through photography
- Highlight the benefits of working locally in Penarth
- Differentiate Milkshed from generic serviced office providers
- Make it easy for prospective tenants to arrange viewings
- Support future growth as spaces become available
Perhaps most importantly, the website needed to communicate that Milkshed is more than simply rented office space. It is a community of independent businesses, creatives and entrepreneurs who have chosen to work locally rather than commute into Cardiff.
The solution
We designed and developed a completely new website built around the user journey of someone searching for workspace.
The homepage immediately communicates current availability, location benefits and workspace options, helping visitors understand within seconds whether Milkshed could be the right fit.
Individual studio pages were created to function almost like property listings, with dedicated photography, pricing, key features and clear calls to action.
Throughout the website, we focused on authentic photography of the building and spaces rather than relying on generic stock imagery. This helps prospective tenants gain a genuine understanding of the environment before arranging a viewing.
The design combines a calm blue palette inspired by the Milkshed brand with clean typography and generous spacing to create a professional but approachable experience.
What we delivered
- Website strategy and planning
- Information architecture
- User experience design
- Responsive website design
- WordPress development
- Studio listing system
- Availability management
- Photography integration
- Search engine optimisation foundations
- Conversion-focused enquiry journeys
The result
The finished website positions Milkshed as a premium local workspace rather than simply another serviced office provider.
By placing availability, location and community at the heart of the experience, the website helps prospective tenants quickly understand the benefits of working from Milkshed while providing a platform that can grow alongside the business.
Most importantly, the new website reflects the same values that shaped the project from the beginning: supporting local businesses, reducing unnecessary commuting and creating a thriving creative community in the centre of Penarth.

