The South West Contact Centre Awards celebrate excellence across one of the UK’s most people-driven industries, recognising organisations and individuals delivering outstanding customer experience across the region. The awards bring together hundreds of delegates for a high-energy evening that balances professionalism with genuine celebration.
For the 2025 awards, Candid was responsible for the overall creative direction, shaping a confident, contemporary visual identity that carried seamlessly across every touchpoint. This included the on-the-night screens and presentations, ensuring clarity and visual impact throughout the ceremony, alongside printed marketing materials that supported the event experience during the awards.
Alongside the physical and live elements, Candid also delivered a social media campaign designed to build anticipation, support nominations and ticket sales, and extend the life of the event beyond the room. The result was a cohesive, polished awards experience that felt consistent, engaging and fit for a flagship regional event.
